Privacy policy

At Peacify, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

Order Information

  • Products purchased

  • Order history

  • Delivery details

  • Return and refund requests

Device Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages viewed

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website and services.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional emails or offers if you have chosen to receive them.

3. Payment Security

Peacify does not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption and security measures.

4. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting providers

  • Analytics and marketing partners

  • Government authorities when required by law

We do not sell or rent your personal information to third parties.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze website traffic.

  • Provide a better shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Withdraw consent where applicable.

  • Request a copy of the personal information we hold about you.

To exercise these rights, please contact us using the contact information on our website.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer support team through the contact information provided on our website.

Thank you for trusting Peacify. Your privacy and security are important to us.